About Amber (accommodation booking platform for students (think for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.We are growing rapidly and targeting $1B in annual gross bookings value by 2024. Amber raised $18.5M from Marquee investors like Gaja capital.If you are passionate about making international mobility and living, seamless and accessible, then - Join us in building the future of student housing!Responsibilities:• Building and maintaining relationships with the Reconciliation team of International Student Accommodation Property Managers, InternalKAM/Business Development Team, and Data Entry Team.• Setting up the reconciliations/invoicing processes with the Student Accommodation Property Managers.• Meeting the monthly collections numbers/targets.• Dispute Management between internal and external stakeholders related to bookings, invoicing, and payment collections issues• Drive process improvement projects to enhance the efficiency of operations.• Derive meaningful insights from raw data using basic excel formulas.• Effective/professional communication through calls/emails with the International Student Accommodation Property Managers in USA, UK, and Australia.• Explore and integrate new technologies and methodologies to continually enhance revenue management capabilities.Requirements:• Excellent written and oral communication skills• Good proficiency in MS Excel (vlookup, Sumifs, Countifs, Pivot, etc)• Attention to detail and should work with great accuracy.What will you get from Amber:• Work with softwares such as Zoho Invoice, Tableau, Freshdesk, Notion.• Fast-paced growth (can skip intermediate levels)• Total freedom and authority (everything under you, just get the job done!)• Open and Inclusive Environment
Job Title
Client Success & Revenue Operations Specialist