As a section manager in one of our stores, you will be responsible for the followingduties:a) Customer Service ManagementTo understand, anticipate and satisfy the needs of a customer, to have an activepresence at the point of sale, and to be responsible for the correct handling ofcomplaints and returns.b) Product ManagementCorrectly controlling the product in your section to meet sales objectives assignedby direction, and to transmit the relevant information in terms of the product, tomake orders effectively, to have an active presence and help organise the processof receiving merchandise, to be responsible for optimising the stock.c) Section imageTo guarantee a correct image for their team and their section, to be responsible forapplying merchandise criteria to their section, to help the store manager with themaintenance and cleanliness of the store.d) Staff ManagementTo select, train, develop, maintain and organise the store team. To be responsiblefor selecting the best people for the post, and help with their integration into thecompany, to organise personnel and control budgets for internal personnel.e) Budget controlTo control and protect all store assets, to inform the store manager about theprovision of material for their section, to organise the inventory and control wastage intheir section in line with the objectives of the company, and to be responsible forcomplying with all the rules for using the cash registers and the administrativeprocedures of the company.
Job Title
Department Manager