Job Title

Job Title: P2P Manager / Senior Manager (Tower Lead/Head – Procure to Pay) Location:Pune Experience:15+ Years Team Size:70–300+ Members (Based on Role Level) CTC:17.3 - 24 LPA UK Shift12-9/1-10/2-11/3-12PM1) Key Responsibilities Strategic Transition & Service Delivery Lead the full lifecycle of transitions from client to steady state for the P2P tower. Develop and execute the Master Transition Plan (MTP) and manage resource/hiring plans accordingly. Oversee knowledge transfer, training, and technology deployment. Ensure adherence to SLAs/KPIs and timely stakeholder reporting. Respond accurately and timely to audits and client/internal requests. Operational Excellence & Transformation Act as a functional expert delivering value-added insights using best-in-class tools. Champion P2P process standardization, automation, and continuous improvement. Collaborate with leadership on performance goals, improvement roadmaps, and innovation. Change & Risk Management Drive change management and lead adoption of transformation initiatives. Review and approve process documentation (SOPs, DTPs, process maps). Ensure proactive risk identification, escalation, and resolution. Governance Lead regular governance meetings with internal and client stakeholders. Monitor performance metrics and provide action plans for any deviations. People Leadership Manage team performance, engagement, and career development. Drive hiring, especially of junior talent, and ensure appropriate workforce planning. Foster a high-performance, client-centric culture.2) Required Attributes ExperienceQualifications • 15+ years in P2P operations, with leadership experience as Tower Lead / Process Owner. • Strong exposure to the BPO/Shared Services environment. • Deep understanding of end-to-end P2P lifecycle and financial processes. • Proven ability to lead large teams (70–300+). • Demonstrated stakeholder management, governance, and transformation expertise. • Proficiency in MS Office and other P2P tools/applications. • Experience in setting up Shared Services or managing transitions is preferred. • / / BBA / BMS or similar. • Lean Six Sigma Green Belt / Black Belt certification preferred.