RoleHub Admin Manager (HADM)Desired Experience Range - 2 to 7 yearsRequired Skill Set - Graduate/MBA, exp. in Facility ManagementLocation of Requirement - Pan IndiaJob Description- Complete ownership of managing HUB Admin activities/operation & Admin Team - Defining Scope and KRA’s of Team members - Communicate and co-ordinate with immediate management for day to day activities - Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc. - Monitoring and reporting of key project activities, plans and progresses - Managing calls and discussions - End to end Exam day and non exam day administrative activities management and Team coordination - Ensuring zero incident on Exam day related to Admin Services - Help in Recruitment, Training and talent development of Team Members - Define and deploy control and Monitoring mechanism Admin Team within HUB - Training and development of Admin Team within HUB - Ensure Standardising of process at all Exam Venues within HUB - Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice - Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis - Central spoc for all Facility related matters within HUB - Ensure SLA/SLC at Exam Venues - Governance over ViDZ/LISP partners , regular meeting and closure of Audit points - Deployment of Adhoc/Contract manpower at Exam Venue - Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region - Maintain and monitor legal compliances for all Venues - Prepare and deploy contingency/BCP - Surprise checks at exam Venues - Handle crisis situation - Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances - Conduct audit of Exam venues - Any other duty assigned from time to timeMust Have- Good communication skills (written/verbal) - Strong technical knowledge of Electrical Equipments - Experienced in Soft services facility mgmt. - Experience in Facility Operations and management - Must have managed a team - Experience in conflict management - Willing to work, learn and perform under extreme pressure - Willing to travel - Good liasoning with Police and other local Govt. departments - Aware of laws related to facility compliance and operations - Vendor Management skills - Open to take complete ownership, responsibility & accountability of assigned work - Good computer knowledge ( Microsoft xls,word, Powerpoint etc)Good Have- Professional Certifications, additional language knowledge, Strong analytical and logical understanding
Job Title
HUB Admin Manager