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Job Title


Delivery Associate - Working Professional


Company : upGrad


Location : Mumbai, Maharashtra


Created : 2025-05-31


Job Type : Full Time


Job Description

Position Title: Delivery AssociateRole: SME Recruitment & CoordinationBusiness Unit: Working ProfessionalExperience: Minimum 1 yrLocation: Marol, MumbaiSalary Range: 3.5-6.5 LPAKey Responsibilities:1. SME recruitmenta. Profile Vetting and Screeningb. Conduct Intro Callsc. Co-ordinate with key stakeholders (Content and Delivery)d. Follow the work flow for SME profile approvale. Co-ordinate with the SME for documentation / onboardingf. Answer queries related to roles and responsibilities, remuneration offered for the position, etc.2. Vendor Managementa. Co-ordinate with freelancers for SME sourcingb. Ensure Purchase Orders are created for the Freelancers on timec. Follow invoice procedure for Freelancers to ensure payments are done on time3. Stakeholder Managementa. Manage necessary stakeholders from the Delivery Team, Content Team, Finance Team, Internal MIS Team4. Data Managementa. Ensure all trackers are accurate and updatedSkills Required:1. High Proficiency in English Language – Spoken and Written2. High degree of customer centricity to address communication with SME’s and Stakeholders3. Ability to manage time, multitask and maintain consistent communicationQualifications:1. Graduate in any discipline2. Prior experience in SME Recruitment OR Interaction with SME’s / Customer Centric Background3. Someone from the EdTech space would be preferred, but not a requirementWork Details:1. 5 Day work week2. Saturday and Sunday Off3. 12:00pm to 9:00pm Shift4. Work from office