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Position Title: Insurance Sales RepresentativeCompany OverviewLaverne Fintech is the Indian arm of La Verne Capital Pty Ltd, a well-established financial services company based in Australia. We specialize in providing financial planning, general insurance, home loans, and investment services to Australian clients. Our team supports backend and client-facing operations across a range of financial products.Position SummaryWe are seeking a motivated and customer-focused Front Office Executive to join our Insurance Sales team. This role involves direct interaction with Australian clients to explain insurance products, handle inquiries, and support sales activities. The ideal candidate must possess excellent English communication skills, a strong customer service mindset, and a proactive approach to sales and coordination tasks.Key Responsibilities- Serve as the first point of contact for incoming and outgoing client communication. - Conduct outbound calls to prospective clients to promote and explain insurance products. - Respond to client queries via phone and email in a professional and timely manner. - Assist in preparing quotations, insurance applications, and other required documents. - Maintain client records and update into systems. - Collaborate with internal teams to ensure efficient service delivery and issue resolution. - Achieve individual and team-based performance targets related to lead conversion and customer engagement. - Ensure compliance with company policies and Australian insurance regulations and guidelines.Qualifications and Skills- 2+ years of experience in front office, sales, customer service, or related roles (insurance or financial services preferred). - Excellent command of spoken and written English is mandatory. - Confident communicator with strong interpersonal and negotiation skills. - Basic knowledge of insurance products is desirable but not essential. - Proficiency in Microsoft Office Suite (Excel, Word, Outlook). - Ability to multitask, prioritize, and manage time effectively. - Willingness to work in an early morning shift to align with Australian business hours. - Experience in Insurance Background is an added advantageCompensation and Benefits- Salary Range: ₹22,000 – ₹25,000 per month (commensurate with experience) - Incentives: Performance-based sales incentivesAdditional Benefits:- Health Insurance - Provident Fund (PF) - Punctuality Bonus - Petrol Allowance