Role Overview:We are looking for a dynamic and experienced professional to lead our New Store Operations (NSO) for the Nashik location. This role involves end-to-end responsibility for new store launches, ensuring efficient store performance and quick breakeven, along with solving operational challenges independently.Key Responsibilities:1. New Store Opening (NSO):- Develop and execute comprehensive project plans for new store openings within set timelines and budgets. - Coordinate with internal teams such as Real Estate, Construction, IT, and Marketing, and manage external vendors for pre-opening tasks. - Lead recruitment, onboarding, and initial training of store staff. - Oversee inventory stocking and merchandising as per brand standards. - Partner with marketing on pre-opening campaigns and provide on-ground launch support. - Conduct post-opening reviews and optimize processes based on learnings.2. Store Performance & Breakeven:- Track and analyze key performance indicators (KPIs) for new stores. - Drive strategies to ensure quicker breakeven and take complete ownership of store targets. - Identify and improve underperforming stores by working closely with the store team. - Document and implement best practices from high-performing stores.3. Issue Resolution & Operational Leadership:- Act as the primary contact for all operational issues in new stores. - Resolve escalations independently and proactively involve stakeholders when necessary. - Identify and solve recurring operational challenges to improve efficiency. - Ensure new stores are fully compliant with company policies and operational standards.Required Skill Sets:- Education: MBA in Operations Management or related field. - Experience: Minimum 5+ years in retail operations with strong experience in handling new store openings.Skills & Competencies:- Excellent project management and leadership skills - Strong analytical and problem-solving abilities - Proficient in MS Office (Excel, Word, PowerPoint) - Knowledge of retail POS systems and operational tools - Effective communication and negotiation skills - Independent working style with strong accountability - Willingness to travel extensively within the cityOKRs (Objectives & Key Results):- Successful launch of the new store in Nashik - Achieve breakeven and consistent performance of the Nashik storeTeam Collaboration:- Store Operations Team - NSO Starter TeamCompetencies to be Evaluated:- Store Operations Management - Project Management - Problem Solving - Team Management
Job Title
Retail Operation Manager