Job Title

Responsible for managing the vendor team, closely monitoring the orders, and play a significant role in expanding business operations throughout North America.Continuous interaction with the vendors and the clients based out of USA.Compiling and sending the status and completion reports and holding status calls with the contractors.Performing feasibility checks, providing estimates with suggestions for projects that are current and in pipeline.Job role will involve but not limited to back office operations, analysis, and email or phone communication with Vendors and Client.Prioritize the jobs as per the complexities and deadlines and ensure systematic distribution of work amongst the teamMultitasking will be an essential quality for this job role.You should be a proactive problem solver who would understand and properly interpret the clients requirements and track the order system.Exceptional handling of MS Office Suite, CRM & Web Based Applications with competent handling of phone calls and emails is required.Desired Candidate Profile :Must possess excellent written and verbal English communication skills.Willing to work in a shift based work scheduleProven Typing speed of 45 words per minuteMust have experience in handling US based clients over phoneMust possess clear accent without any mother tongue influenceJoining - ImmediateShift - Night ShiftEligibility - Candidates with minimum 3 years of experience preferably from BPO background Salary:Best in the Industry.Contact:Debolina GuptaAssistant HR ManagerPhone +91 8697305949Email: hr.kolkata@