Job Title

Job Overview: Account Manager will be responsible for overseeing and managing digital marketing projects for e-commerce and other category clients, ensuring seamless execution, timely delivery, and cross-functional collaboration. The role demands a strong understanding of project workflows, client communication, and digital marketing operations to optimize project efficiency and client satisfaction.Key Responsibilities: Develop and manage project plans, timelines, and deliverables. Ensure timely, high-quality execution of all digital marketing projects. Serve as the primary point of communication between cross-functional teams. Coordinate with performance, content, design, development, and client servicing teams. Prioritize tasks, resolve execution bottlenecks, and manage resources efficiently. Conduct regular client meetings, updates, and reports to ensure alignment. Oversee smooth execution of paid media, SEO, content, and social media initiatives. Align marketing activities with client KPIs, industry benchmarks, and trends. Analyze campaign performance with the performance team and suggest improvements. Support seamless execution of product launches, promotions, and ad campaigns. Streamline processes, create SOPs, and implement automation for better efficiency. Monitor project risks, troubleshoot issues, and implement contingency plans. Maintain real-time project tracking and performance reporting using data insights.Qualifications: 3–4 years of experience in project coordination or project management, preferably within a digital marketing or e-commerce environment. Strong understanding of digital marketing channels including paid media, SEO, content marketing, and social media. Excellent communication and interpersonal skills, with experience in client-facing roles. Ability to collaborate effectively with cross-functional teams including design, development, content, performance marketing, and client servicing. Solid organizational and time-management skills, with a proactive approach to resolving bottlenecks and prioritizing tasks. Comfortable working in a fast-paced environment with tight deadlines. PMP or similar project management certification is a plus.