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Position: Analyst – Collections AdministratorAbout: bluCognition is an AI/ML based start-up specializing in risk analytics, data conversion and data enrichment capabilities. Founded in 2017, by some very named senior professionals from the financial services industry, the company is headquartered in the US, with the delivery centre based in Pune.We build all our solutions while leveraging the latest technology stack in AI, ML and NLP combined with decades of experience in risk management at some of the largest financial services firms in the world. Our clients are some of the biggest and the most progressive names in the financial services industry. We are entering a significant growth phase and are looking for individuals with entrepreneurial mindset who want to join us in this exciting journey.is the modern capital platform built to connect entrepreneurs and business owners to fast, frictionless, dilution-free financing. Pipe turns all forms of revenue into up-front working capital to help companies improve cash flow, scale operations, and grow on their terms.This is a full-time, fully remote position reporting to the Manager: Servicing & Collections. The Collections Administrator is responsible for managing and executing a wide range of activities aimed at recovering outstanding balances and enforcing financial obligations. This role involves filing UCC-1 Financing Statements, coordinating lien enforcement actions, conducting business status verifications, and performing skip tracing to locate unresponsive merchants. The administrator also oversees manual payment plans to ensure timely debits and prepares demand letters for escalated accounts. Strong attention to detail, investigative skills, and coordination with internal and external partners are critical to maintaining compliance, data accuracy, and effective recovery efforts.Roles & Responsibilities:UCC Lien EnforcementCollect and compile accurate lien-related data from multiple internal and external sourcesFile UCC-1 Financing Statements through third-party vendor portalsSubmit enforcement requests to payment processors to enforce liensEnsure a high degree of data accuracy to maintain lien validity and legal enforceabilityBusiness Status VerificationConduct background research to determine whether a business remains operational after leaving a payment platformUse investigative methods such as website analysis, mystery shopping, and phone inquiries to assess merchant activityDocument and escalate findings as needed to internal stakeholdersSkip TracingPerform skip tracing to locate updated contact information for merchants with no right party of contactUtilize online databases, public records, and investigative tools to identify alternate phone numbers and email addressesEnsure timely and accurate updates to internal systems to support outreach and resolution effortsThird-Party Collections CoordinationManage the placement of delinquent accounts with external collection agencies across multiple geographiesPrepare and transmit account data in compliance with each agency’s specific formatting and submission requirementsCurrently we work with 5 agencies across 2 geos and the list will expand as we enter into new territoriesManual Payment PlansOversee daily execution of manual debits for merchants on scheduled payment plansMonitor calendar reminders and ensure timely initiation of payments in accordance with agreed termsMaintain accurate records of all transactions and provide reporting to internal teams as neededDemand lettersPrepare and send demand letters to escalated merchants via email and physical mailEnsure timely delivery and proper documentation of all communications in accordance with internal protocolsRequirements:The candidate must be willing to overlap part of their working hours with Eastern Standard Time (EST)Ability to work independently as well as collaboratively within cross-functional teamsQualifications:Experience in collections or financial operations, ideally 3+ years, with exposure to UCC lien filings or legal document handlingStrong investigative and research skills for skip tracing and business status verification using public records, databases, and online toolsProficiency with data management tools (e.g., Excel, CRM systems, vendor portals) and a high level of accuracy in documentationFamiliarity with third-party collections coordination, including preparing data for agency submission and understanding compliance nuances across regionsExcellent communication and organizational skills to manage demand letters, manual payment plans, and multi-channel workflowsA self-starter mentality with the drive to continuously improve drive collection metrics and contribute to improvement of collections processAnnual Salary Range: 3 to 6 LPAOffice Location: D - 3010, Solitaire Business Hub, Viman Nagar, Pune - 411014, Maharashtra, IndiaMode of Work: Remote / Work from Home (WFH)Working Days: 5 Days a WeekShift Timings: Rotational / Flexibility required