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About our Company Recover™ is a leading materials science company and global producer of low-impact, high-quality recycled cotton fiber and cotton fiber blends.Our purpose We enable large-scale sustainable change in fashion through business value & inspiration.Your role purpose The main job purpose is to provide technical textile solutions using our Recover recycled fiber and ensuring customer satisfaction through constant communication and timely reporting. Collaborate with R&D to optimize fiber adoption methods and establish efficient workflows. Support commercial activities by engaging in strategic meetings with key stakeholders. Address customer claims by working with the Quality Department to uphold technical and quality standards. Prepare daily reports on customer statuses to monitor operational performance.Your responsabili ties Providing technical solutions:Assist customers, including spinners, fabric mills, and garment manufacturers, in developing the best product options using our Recover recycled fiber. Collaborating with R&D:Work closely with the research and development team to leverage robust processes for current and future fiber adoption methods. Managing communication:Maintain constant communication with customers to compile their needs, ensuring timely reporting and resolution. Establishing workflows:Coordinate with various departments to establish efficient workflows and work priorities for different customers. Commercial support:Actively participate and engage in meetings with customers, the commercial team, and other key areas such as product, R&D, and sustainability to discuss technical solutions and strategies. Customer claims support:Collaborate with the Quality Department to compile information needed for quality complaint reports and ensure adherence to technical and quality standards. Fiber performance report:Identify operational problems by observing and studying system functioning and performance results. Prepare a daily report for all customer statuses under development or in any production stages and ensure it is up to date.Deliverables Enhanced customer satisfaction : By providing effective technical solutions and maintaining constant communication, customers have their needs addressed promptly and proactively, and be excited to work with and represent Recover Optimized operational efficiency : Establishing efficient workflows and work priorities Successful fiber adoption:Collaborating with R&D to leverage robust recycle fiber adoption process in various applications. Comprehensive reporting : Preparing daily reports on customer statuses to provide clear insights into operational performance and areas for improvement. Strong industry relationships:Good networking with spinners, mills and vertical suppliersWork Experience Requirements Minimum 5 years of experience in a textile manufacturing, spinners or mills in a technical role. Experience working with international costumers and brandsCompetencies re quired Strong technical textile knowledgeof fibers and yarns, with basic knowledge of fabrics. Extensive knowledge of textile processing and machinery , especially yarn spinning (Ring Spinning, Open-end spinning, and air-jet spinning systems) for 100% cotton, synthetics, and blended yarns. Good networkingwith mills and vertical suppliers. Basic knowledge of fabric preparation , dyeing, and finishing processes and machinery. Excellent organizational ,communication, and reportingskills with attention to detail. Strong problem-solvingandanalyticalskills.Other requirements Bachelor's degree in Textile Engineer or relevant subject Fluent in English, written and verbal Excel- Dynamics Experience working with international customers.Work Location South India (Bangalore or Tamil Nadu)Role of the department Facilitating the adoption of Recover fiber by primarily assisting spinners, as well as fabric mills and garment manufacturers, to develop the best product options using our fiber. Additionally, supporting the Commercial team in achieving their goals by providing textile technical solutions for current and future fiber adoption methods through a robust R&D process.What we offer At Recover™, we offer an inspiring, innovative and purpose-driven work environment where you can be yourself, grow, and make an impact. As part of an international team of nearly 300 talented professionals from 16+ nationalities, you'll collaborate with diverse, motivated, and talented colleagues who are passionate about driving sustainability change.We believe in fostering a flexible, innovative, and growth-oriented mindset, driven by a meaningful purpose: to enable large-scale sustainable change through business value and inspiration. This ambition fuels everything we do, inspiring us to contribute and growth.Our corporate values Care, Brave, Curious, Get it done.Recover™ provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic.