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Job Title


Analytics Manager


Company : Concentrix


Location : Gurgaon, Haryana


Created : 2025-06-04


Job Type : Full Time


Job Description

About the CompanyWe are seeking a highly motivated and analytical data analyst to join our team. The primary responsibility of the role is to collect, analyze, interpret, visualize and storytel Workforce data to provide intelligent and actionable insights and recommendations to support informed decision-making related to human resource and workforce management.About the RoleThe primary responsibility of the role is to collect, analyze, interpret, visualize and storytel Workforce data to provide intelligent and actionable insights and recommendations to support informed decision-making related to human resource and workforce management.ResponsibilitiesUnderstands Operational Delivery data and KPIs which matter the most to improving CX, and EX. Assesses current business performance against the business strategy for a specific site and/or function through rigorous data analytics and validation. Design data analysis models to mine enterprise systems and applications for knowledge and information that enhances business processes. Demonstrate experience & expertise in applying contemporary improvement techniques and producing results for a function and/or business unit. Works with multiple teams of business practitioners across Operations, and Shared Services to synthesize data findings, articulate solutions to business problems clearly, develop improvement recommendations and lead execution of initiatives. Display the ability and talent to showcase and present findings to management. Leads / collaborates in Value driven projects based on Lean, Six Sigma, Agile or any other discipline.QualificationsBachelor’s degree in STEM or related field, MCA or MBA from tier II institute. Strong proficiency in Six Sigma and hands on experience in Google stack. Proven BI experience in analytics, including development of dashboards/ reports, data validation & report automation. Excellent problem solving and communication skills, ability to work independently or as a team player. Experience with data manipulation, data integration, and ETL processes – desired not mandatory.Required SkillsData Visualization & Story Telling using Google Sheets, Google Slides and advanced Excel. Six Sigma, Predictive Analytics and BI Dashboards dev (e.g. Tableau, Looker, Power BI, etc.). Experience in Workforce Management or similar environment (Preferred but not mandatory). Basic SQL and VBA.Preferred Skills3 ~ 10 years of experience in a data driven environment as a data or Business Intelligence Analyst. Strong Analytical skills and experienced in performing data analysis to address business questions.Work mode: WFO(5days in a week) Location: Gurgaon Shift: US(7:30pm to 4:30am)ONLY IMMEDIATE JOINERS