Job Title

Job Title: Guest Relationship Associate Job Location: Coimbatore Job Type: Full time Industry: HospitalityJob Responsibilities 1. To handle and manage various cottage day to day operations smoothly and efficiently. Should be able to bridge the gap between the housekeeping team and the front office. 2. Work closely with the management team to continually improve the guest experience and deliver a superior level of service. 3. Ensure that all guest interactions are handled smoothly and empathically. Ability to understand guest requirements and grievances correctly and resolve them. 4. Should be able to handle difficult situations with guests with composure and calmly, ensuring that the situation does not escalate further and issues are resolved. 5. Be aware of and sensitive to the diverse cultural backgrounds of guests, providing appropriate services, support and effectively aligning them with Isha Yoga Center's stay guidelines. 6. Provide regular reports to management regarding guest satisfaction and service quality.