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Job Title


Local Case Intake Advisor - Global Business Services (Turkish/ Arabic Speaking)


Company : AstraZeneca


Location : Bengaluru, Karnataka


Created : 2025-06-04


Job Type : Full Time


Job Description

Experience- 3-4 years Location-Bangalore (Hybrid) Language- Fluent in Turkish / ArabicIntroduction to role: Are you ready to make a difference in the world of patient safety? As a Local Case Intake Advisor, you'll be at the forefront of managing the intake, processing, and reporting of individual case safety reports (ICSRs) at the local level. This pivotal role supports specific local Marketing Companies, ensuring compliance with AstraZeneca and national regulatory requirements. You'll be the primary liaison between these Marketing Companies and GBS-PS, working under the guidance of Case Intake Team Managers. Your mission? Deliver routine activities independently, resolve moderate scope and complexity problems, and uphold company values and compliance standards. Accountabilities: Dive into the world of pharmacovigilance by supporting the processing and handling of ICSRs, including adverse event reporting from clinical and post-marketed sources for AstraZeneca products. Engage with Health Authorities for ICSR-related queries and contribute to the operational implementation of the Quality Management System. You'll manage procedural document management, AE/PV training requirements, quality incident reporting, and audit readiness. Collaborate on PV aspects related to Organised Data Collection Programmes, Digital and Social Media activities, and partnerships with external parties. Provide Patient Safety expertise within the local Marketing company, tackling issue management for key products, risk management, and action plan formulation. Participate in ad-hoc local Marketing Company projects to drive success. Essential Skills/Experience: Degree Qualified – Pharmacy/ Medical/ Science Language - Fluent in Turkish / Arabic Pharmacovigilance knowledge excellence Good Pharmacovigilance Practice Knowledge of health authority regulations Cross functional collaborative approach Effective and lateral thinking Problem solving Vendor management Excellent attention to detail Excellent written and verbal communication skills Desirable Skills/Experience: Influencing, and Conflict Resolution skills. Medical knowledge in company Therapeutic Areas Project management Successful participation in above-market projects Audit & Inspection experience