Job Title

Key Responsibilities:- Coordinate cross-functional tasks among academic staff, tech teams, and student support units to ensure seamless program execution. - Optimize daily workflows for scheduling classes, managing course logistics, and facilitating learning delivery. - Maintain accurate and up-to-date student databases, academic calendars, and internal operational dashboards. - Support recruitment, onboarding, and engagement efforts for instructors and academic personnel. - Act as a liaison for students and parents, offering timely updates on schedules, addressing concerns, and gathering feedback. - Collaborate with vendors or logistics teams to handle any physical resources or hardware required for academic delivery. - Prepare routine performance and operations reports, identifying opportunities for process enhancement. - Monitor adherence to internal policies and standard operating procedures, ensuring high service quality. - Address and resolve operational issues, escalating matters where necessary to maintain continuity and service standards.Requirements:- Bachelor’s degree in Education, Business, Operations, or a related discipline - 1–2 years of hands-on experience in operational roles, ideally within the education or EdTech sector - Proficiency with productivity tools like Google Workspace and MS Office - Strong organizational capabilities with the ability to manage multiple projects simultaneously - Excellent verbal and written communication skills - Ability to work under fixed timelines and thrive in a dynamic, fast-paced environment - Sharp attention to detail and a mindset focused toward continuous improvement