The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsLanguage: Japanese N1 Person should be willing to locate to Vietnam Responsibilities Communicate with customers via phone, email and chat Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer complaints about products and services on the e-commerce platform. Update information on the system. Perform other duties as required by superiors. QualificationsAt least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
Job Title
Customer Service Representative