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Job Title


Manager, Quality – Toys


Company : Walmart


Location : Bangalore, Karnataka


Created : 2025-06-14


Job Type : Full Time


Job Description

Essential Functions of the Job:Conduct all necessary QA activities prior to and during product selection, product development, production in order to identify quality issues early and ‘build in’ right quality at the beginning of a products life cycle.Proactive involvement in factory audit / selection / improvement; in the production and agreement of specifications; reviewing performance, compliance with Wal-Mart’s standards, and testing certification.Provide technical support to WS for a varied range of products, suppliers & factories, in multiple locations.Specific Duties and Accountabilities of the Job:Responsibility for managing the quality of products in technical area of responsibility from ‘end-to-end’ of the development and manufacturing process.Responsible for ensuring products are safe, meet the legal requirements of the country it is being shipped to and meets country performance requirements.Products under area of responsibility to be correctly assessed, certified, specified (including sealed samples & product specifications) and Inspection criteria to be available prior to shipment.Responsible for working with factories and suppliers to improve factory operations, capability and product quality. Carry out factory pre-audit visits to review factory capability, suitability and capacity.Carry out returns and complaint analysis, including investigating specific quality issues, identifying risk, root cause and putting in place corrective actions and future preventative measures where necessary. This includes producing concise management reports and Wal-Mart communication.In conjunction with buying country Associates prepare standard operating procedures, process and protocoldocuments.Review buying briefs with sourcing and merchandising AssociatesConduct pre-production meetings with suppliers and factories for major projects and whenever possible.Assume additional responsibilities and perform special projects as needed or directedKnowledge/Skills/Abilities/Other Requirements:Technical expertise in toys area of product responsibility and able to learn other technologies to broaden capability and product knowledge.Analytical and problem-solving ability.Business and commercial understanding.High integrity and business ethics.Excellent communication skills.Good spoken and written English.Able to manage complexity and multiple tasks / projects.Team PlayerAble and willing to travel as required.Education:Bachelor's degree in scientific / engineering disciplineExperience:7-10 Experience in manufacturer, product development engineering, retail buying office or test laboratory environment, and a knowledge of product manufacturing processes. Specific knowledge in toys category.