Company DescriptionAt Eternz, with profound love and passion for jewelry, we aim to enrich the jewelry experience and bring a touch of brilliance to one's personal style. We offer a wide range of exquisite pieces, including customization and personalization options tailored for the modern audience. Eternz focuses on providing high-quality jewelry that blends traditional craftsmanship with contemporary design.Role DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Bengaluru. The Customer Support Executive will be responsible for managing customer inquiries, providing online and technical support, ensuring customer satisfaction, and delivering exceptional customer service. Daily tasks include responding to customer questions, troubleshooting issues, and collaborating with other departments to resolve customer concerns efficiently.QualificationsCustomer Support and Customer Service skillsExperience in Customer Satisfaction and handling Online SupportTechnical Support skillsStrong communication and interpersonal skillsAbility to work independently and handle multiple customer interactions simultaneouslyExperience with CRM software and customer service platforms is a plusBachelor's degree or equivalent experience in a related fieldLocation: HSR LayoutWork Week: 6 days
Job Title
Customer Support Executive