interested call -6264800160danish.ahmed@Designation - Deputy General Manager-OperationsExperience required - 5+ yearsCore Responsibilities1. Last‑Mile Logistics• Plan and dispatch daily deliveries/pickups across multiple cities• Monitor live routes via Delivery Management System; intervene to clear bottlenecks before SLAs breach• Drive on‑time, first‑time delivery rate ≥ 97 %• Ensure correct and accurate reporting of inventory movement via registers and inventory management system.2. Warehouse & Inventory• Plan and dispatch daily deliveries/pickups across multiple cities• Monitor live routes via Delivery Management System; intervene to clear bottlenecks before SLAs breach• Drive on‑time, first‑time delivery rate ≥ 97 %• Ensure correct and accurate reporting of inventory movement via registers and inventory management system.3. People Leadership• Lead city managers, warehouse managers and supervisors along with ground rangers and technicians• Set OKRs, coach on‑ground leadership, roll out weekly productivity huddles• Build a culture of safety and customer obsession4. Process Excellence & Cost Control• Map every hand‑off, remove waste using Lean/Six Sigma• Automate dispatch, mobile POD, and WMS scans5. Quality, Safety & Compliance• Enforce and create SOPs for packing, handling, and inventory management.• Ensure 100 % compliance with E‑way bills, GST, state road permits• Implement and manage quality control processes to maintain high standards of product and service quality.6. Data & Reporting• Own daily operations dashboard – OTIF, utilization, NPS and P&L• Present monthly insights to CXOs; convert into action plan.What are we looking for?• 5 -7 years in operations‑heavy B2C/B2B logistics, e‑commerce, rental, or 3PL• Bachelor’s in Engineering/Supply‑Chain/Operations; MBA/PGDM a plus• Technical skills: Route‑optimisation tools, WMS/ERP, data‑visualisation (Tableau/Power BI), Lean/Six Sigma (Green Belt+), InventoryManagement (Odoo etc)• Leadership traits: Hands‑on, data‑driven, decisive under pressure, excellent stakeholder management.
Job Title
Deputy General Manager Operations