Job Title

Associate – Global Immigration at Infosys LimitedLocation – BangaloreWork Model – Hybrid Description - Execute quality standards activities for processing work permits, business visa and visa stamping applications for Canada to ensure continuous legal status of the employee during the period of stay at onsite within the guidelines, policies and norms of Infosys Limited. Skills• Immigration Management – Knowledge of Immigration policies and consulate information, Immigration systems.• Forecasting/Analysis techniques and tools - Knowledge of Forecasting/Analysis techniques and tools• HR Domain Knowledge - Knowledge of principles, theories, concepts and models industry – wide best practices and benchmarks, relevant laws and regulations• Analytical Ability – Looks at data from multiple sources and integrates data/inputs in a manner to build case effects linkages to arrive at key issues. Arrive at multiple solution alternatives keeping in mind the various stakeholders to assess the pros and cons of all the alternatives to arrive at the optimal solutions• High Impact Communication – Highlights key ideas, checks for listener understanding to ensure clarity. Articulate own point of view based on assessment of multiple point of views and is able to justify various aspects of the view in a group situation. Assess the target audience need prepares and practices a logical flow, answers audience questions appropriately, sticks to timelines• Planning and Organizing – Optimally organizes the workload across the team by making accurate time and work allocation estimates and schedule work based on complexity, plans timeline, resources requirements and assess impact on people, time and cost monitors plan closely to ensure that the plan delivers on agreed metrics Areas of Responsibility-• Process & OperationsComplete information of the cases in order to ensure detect-free filing. Will need to collaborate with service providers on a regular basis, track and report SLAs and flag areas of attention in order to achieve effective vendor management, provide data required for processing invoices of the service providers, provisioning of the budget etc.• Audits & ComplianceFollow SOPs to track compliance to local immigration regulations. Will need to assist in conducting audits and collecting compliance certificates from external vendors, follow Infosys internal system for verification of documents required for processing applications in addition to Infosys internal policies & procedures to Global immigration in order to ensure compliance to all laid down immigration regulations.• Customer InteractionTrack and reports the status of program/initiative/process changes. This would include resolving queries/issues received from employees on visa/work permit applications within scope of the role assigned. Will be involved in sending periodic reports to the business units/functions on the status of various immigration activities in order to ensure effective communication.• Initiatives – Process Improvements & System Assist in executing any suggested changes. This would include process improvement and modifying the processes as and when immigrations policies changes in order to improve effectiveness of the process