The Senior Manager – Marketing & Communication is responsible for leading Quest Alliance’s communications strategy, brand positioning, and content ecosystem across verticals including Schools, Youth, Business Development, Knowledge Hub, People, Quest Experience Lab, and the flagship annual event Quest2Learn (Q2L). The role includes brand development, content leadership, campaign management, event communications, team management, and cross-functional collaboration. The role will work closely with program teams, leadership, design, and digital teams to ensure that the organization’s communication efforts are unified, compelling, and aligned with its mission.Key ResponsibilitiesStrategic Communications & Brand DevelopmentDefine, refine, and implement the integrated brand and communications strategyPosition Quest Alliance within the education and skilling ecosystem with a consistent narrativeDevelop cross-platform campaigns to build visibility, thought leadership, and engagementMeasure communications effectiveness against pre-agreed metrics and make improvements based on dataBuild and implement content strategies for Schools, Youth, QEL, Knowledge Hub, BD, and other teamsSupervise creation of articles, blogs, reports, newsletters, AVs, case studies, and presentationsEnsure all communications align with program strategies and organizational impactCollaborate with research and data teams to turn insights into storytellingDevelop systems for collecting stories and testimonials from learners, teachers, partners, and government stakeholdersConduct or oversee field visits to gather case stories, quotes, and multimedia contentEvent Communications & CampaignsLead end-to-end communications for key organizational events including Q2L, Annual Staff Meet, Funders’ CollaborativeOversee pre-event promotion, branding, AV setup, live coverage, and post-event storytellingManage vendors for design, production, and technical executionTeam Leadership and CoordinationManage and mentor a team of Communications professionalsSet performance goals, review progress, and mentor team towards professional growthAlign content production with program needs and manage the communications calendarCoordinate recruitment, onboarding, and performance reviews for team membersRegularly track and report communication performanceEnsure timely documentation and internal reporting of communications outcomesArchive all communication materials and ensure compliance with branding guidelinesInternal Communications and Cross-Functional SupportServe as the single point of contact (SPOC) for all program communication requirementsProvide strategic communication inputs for Business Development, People, and Knowledge Hub teamsLead the content creation and dissemination for annual reportsEnsure smooth coordination across social media, digital, design, and program teamsSystems, Processes and ComplianceEstablish content creation workflows with clear briefs, timelines, and approvalsEnsure adherence to brand, finance, and HR policies across communications deliverablesManage the communication budget and track spendingSkills and Experience RequiredDegree in Communications, Marketing, Journalism, or related field7-10 years of experience in strategic communications, brand management, or marketingDemonstrated ability to manage brand identity and integrated campaignsStrong editorial, visual storytelling, and content development skillsExperience in team leadership, performance management, and mentorshipExperience in event-based communications and campaign executionBackground in education, development, or nonprofit sector preferredSalary: The pay band for the position starts at Rs. 1,20,000/-per month (cost to company)(The salary offered will be commensurate with the experience and expertise of the candidate)To Apply:Interested candidates are requested to apply for the role by filling up the application : candidates are encouraged to apply!Due to the enormity of applications received, Only shortlisted candidates will be contacted! Know About QuestWebsite :: the Team and CultureEveryday is a Friday! - How we make our workplace funQuest Day - Our Bday celebrated with people we love, and there is food & musicWhat our partners & collaborators say? - see hereAnnual All Staff Meet - From Goa, Kumarakom, Coorg, Bodh Gaya & Puducherry this is where all employees meet to celebrate their learning & relationships.Watch our youtube playlists for more.
Job Title
Senior Manager – Communications