Job Title

We’re Hiring: Project Coordinator / Customer Success ManagerHybrid : Work from home + some in-office collaboration Experience : 7 - 10 years Location : BengaluruAre you passionate about managing client relationships and delivering impactful data or tech-driven solutions? We’re looking for aProject Coordinator/Manager or Customer Success Managerto join one of our partner organizations - a Switzerland-based healthcare consulting and analytics firm specializing in commercial, scientific, and digital solutions for the pharmaceutical and life sciences industries.What You’ll Be Doing: Building strong, trust-based relationships with clients Leading onboarding and helping clients adopt data/analytics tools Turning technical features into real business value Working with product, support, and engineering to resolve issues smoothly Driving renewals and spotting upsell opportunities Acting as the voice of the customer to improve the product and service Managing timelines, tasks, and milestones using project management toolsWhat We’re Looking For: 7–10 years of experience in project coordination, customer success, or client delivery Strong technical understanding with hands-on project or client delivery experience Excellent communication (both written and spoken) Confident decision-maker who can work independently Experience with data, analytics, AI, or SaaS platforms Familiar with tools like JIRA, Asana, Trello, etc. Bonus pointsif you’ve worked in the Pharma domain Education:B.Tech + MBA preferred (but not a deal breaker)This is ahybrid role , so you’ll get the best of both worlds - flexibility to work remotely and a chance to collaborate in person.If this sounds like your kind of role, we’d love to hear from you! Drop us a message or apply directly to learn more.