About the role– QCICJD145The AI Integration Lead will drive the development and governance of AI-powered business workflows using Large Language Models (LLMs), intelligent agents, and related technologies. This is a hands-on leadership role that will also mentor and manage a growing team of AI Engineers, while working closely with QCIC’s global technical teams and stakeholders.We are looking for a forward-thinking professional who is passionate about all things AI to help us develop our business. This is an exciting opportunity to pioneer and shape a function within a global entity, driving innovation and transformation from the ground up, the candidate will need to be comfortable working in a smaller team in a fluid environment.The successful candidate will play a key role in defining and developing this function, leading the charge in increasing efficiency, enabling automation, and embedding AI competence across QCIC’s global operations. As a critical contributor to our next phase of technical innovation, they will have the freedom to craft strategies, implement cutting-edge AI solutions, and make a tangible impact across the business.What you will do Lead the design development and deployment of AI powered business workflows using the latest LLMs, agents and intelligent automation tools Guide AI governance, ethical use, and standardisation across all AI-enabled solutions Support business units by training staff and promoting the effective use of AI tools in daily operations. Stay current on the latest AI developments (releases, tooling, methodologies) and recommend relevant applications that could in improve all areas of the business. Supervise, mentor, and support a small but growing AI engineering team, fostering a culture of collaboration, innovation and driving improvements across the business. Engage in hands-on development as required, building prototypes and working solutions for internal stakeholders Work alongside our Power Platform team to enhance advance model-driven app solutions and Business Reporting using AI capabilities Contribute to long-term planning, vendor evaluations, and strategy for scalable and secure AI adoption Match the business needs with Industry standards on governance like ISO 27001 to allow the business to remain compliant. Collaborate with global colleagues across time zones, some flexibility will be requiredWhat we are looking for Deep understanding of generative AI, LLMs and agent frameworks. Track record in designing, building and deploying AI-enabled workflows and solutions. Hands on experience developing workflows and using Microsoft’s Power Platform. Experience of implementing AI solutions with the ISO 27001 is desirable (not audit level). Experience designing and implementing AI solutions with CRM Systems is desirable. Demonstrated ability to lead, inspire and mentor technical teams. Strong written and verbal communication skills, able to present AI capabilities to both technical and non-technical audiences. Comfortable working in a fast-paced, evolving technical environment Practical experience with up to date tools and platforms e.g. Microsoft Copilot, Open AI etcExperience Very strong organisational skills 10+ years in a technical role, including 5+ years building AI/ML powered workflows and automation solutions Leadership or team lead experience, particularly within AI Innovation Hands-on experience with Azure AI, Open AI Apis, Copilot MLOps and Cloud-native data engineering Experience working across departments and coaching non-technical stakeholders Experience with Azure OpenAI studio or Similar enterprise AI environments Exposure to model-driven apps and Dataverse integration Working knowledge Microsoft Power platform suites Experience contributing to AI/ML strategy at an organisational level Awareness of AI safety, compliance and ethical frameworks PowerShell scripting, SQL Query creations. Power platform workflow creation User rollout of cloud based IT solutionsKnowledge and skills Keen attention to detail A confident and charismatic person, able to engage with any level of user within the business. A good level of numeracy The ability to lead AI automation projects and work within project scopes Ability to juggle different tasks effectively Ability to lead a team and provide mentorship The ability to understand how users learn and adapt to technology Flexibility with working hours due to the nature of the role Strong written and verbal communication skills are a must NB: The successful candidate will be required to pass our security screening procedures.
Job Title
Head of Artificial Intelligence