Job Title

Position Summary: Biorev Studios is looking to hire two energetic and results-driven Outbound Sales Specialists to support our B2C operations. This role is critical in driving our growth through cold calling and appointment setting. The ideal candidates are fluent communicators, confident on calls, and thrive in a target-driven, fast-paced environment. If you are passionate about outbound sales and have a proven track record of meeting KPIs, we want to hear from you. About the HVAC Process at Biorev Biorev has been managing the HVAC (Heating, Ventilation, and Air Conditioning) Call Center process for the past two years as the official franchise holder of One Hour Heating & Air Conditioning, serving the Frisco, Texas region. Our team in India handles end-to-end operations, including inbound and outbound customer calls, appointment scheduling for technicians, membership plan promotions, invoice generation and validation, and overall quality assurance. The process is supported by tools like Rilla Voice AI for technicians call audits and various CRM platforms for scheduling and invoicing. Our goal is to maintain top-tier service delivery, operational accuracy, and client satisfaction in alignment with One Hour's national service standards. More information can be found at Key Responsibilities: • Make high-volume outbound cold calls to prospective customers in the US market. • Book qualified appointments for the sales team by understanding customer needs and pitching solutions. • Maintain a professional and persuasive approach on every call. • Track and update customer data accurately in the CRM system. • Meet and exceed daily/weekly KPIs for call volume and appointments set. • Collaborate with team members and management to align on lead strategies and optimize performance. • Follow-up with interested leads through call-backs, texts, or emails as required. • Provide regular reports on performance and suggestions for improvement. Required Skills &; Qualifications: • Excellent spoken and written English communication. • Minimum 1–2 years of experience in outbound sales, tele calling, or lead generation (US or international market preferred). • Proven ability to meet or exceed KPI targets and quotas. • Familiarity with CRM platforms and maintaining call logs/data. • Strong persuasion, negotiation, and objection-handling skills. • Self-driven, organized, and highly motivated to succeed. • Ability to work independently while contributing positively to the team. Preferred (Nice-to-Have): • Prior experience in appointment setting for HVAC, home services, or real estate. • Experience working in a night shift or US time zone.