Roles and ResponsibilitiesHandle customer calls to resolve their queries and concerns.Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.Maintain accurate records of all interactions with customers using CRM software.Collaborate with internal teams to resolve complex customer issues that require escalation.Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Freshers And Any experience is FINEShould be Excellent in oral CommunicationShould be flexible in shiftsManish-7848820049Namritha-7795311104call hr indu@7848820046call hr Ashika@7829423175
Job Title
Senior Customer Service Advisor, Salary up to 7L/A , Call Manish-7848820049