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Job Title


Sales & Customer Relations Executive


Company : Nutwarii Farms


Location : Dehradun, Uttarakhand


Created : 2025-06-07


Job Type : Full Time


Job Description

About Nutwarii FarmsNutwarii Farms is a 50-acre regenerative farm dedicated to sustainable agriculture, biodiversity, and organic food production. We integrate technology with traditional farming wisdom to create a profitable, eco-friendly, and community-driven farming model. We’re looking for a dynamic and motivated salesperson to drive farm sales, manage customer relationships, and coordinate timely marketing efforts.Key ResponsibilitiesSales & Revenue GenerationAchieve & Exceed Sales Targets: Drive sales of organic produce, rice, and farm products.New Customer Acquisition: Identify and onboard 10+ new customers per month (retail, restaurants, stores, direct consumers).Customer Retention & Upselling: Maintain strong relationships and encourage repeat orders.Sales Growth Planning: Analyze sales trends & pricing strategies to maximize revenue.Customer Relationship Management (CRM)Respond to Inquiries Promptly: Address customer queries within 4 working hours via WhatsApp, calls, and emails.Follow-ups & Relationship Maintenance: Check in with customers every 7-10 days for repeat orders.Feedback Collection & Implementation: Gather customer feedback & share actionable insights with the team.Track & Update Sales Database: Maintain customer records, purchase history & preferences in farm ERP or Google Sheets.Admin, Order Fulfillment & Coordination with Farm TeamMaintain Order & Payment Records: Log all sales, invoices, and transactions accurately.Coordinate Smooth Deliveries: Work with logistics to ensure on-time and hassle-free delivery.Align with Farm Manager & CEO: Track crop calendars & harvest schedules to advertise upcoming produce in advance.Track & Report Sales Metrics: Provide weekly sales reports to management.Market Expansion & Controlled Marketing ResponsibilitiesWhatsApp Promotions (Pre-Approved): Draft weekly customer updates & product promotions, to be approved before sending.Content Contribution (Without Direct Social Media Access):Collect customer testimonials & farm stories for Nutwarii’s Instagram & LinkedIn.Provide weekly farm updates (e.g., trending produce, best sellers) for online content.Competitor & Market Research: Track pricing, packaging & competitor offerings to suggest improvements.Offline Brand Awareness & Partnerships: Attend farmers' markets, pop-ups & trade fairs to promote Nutwarii Farms.Identify & introduce potential brand partnerships (restaurants, retailers, hotels) for CEO review.Ideal Candidate3+ years of experience in sales, business development, or customer relations.Strong communication & negotiation skills to close deals effectively.Organized & detail-oriented, with the ability to manage invoices & customer data.Proactive & target-driven, with a passion for organic farming & sustainability (bonus!).Ability to collaborate with the farm team to align sales with harvest planning.Bonus: Prior experience in agriculture, food supply, or farm-to-table sales is a plus!Why Join Nutwarii Farms?