Job Title

Total Exp- 10 yearsRelevant Exp- 7 to 10 years (Portal, Java Script, Glide Scripting)Work shift timings- US shift (5.00 p.m. to 2.30 a.m.)Job Description: Manage the custom Compliance and Military workflow that are developed on base CSM module of ServiceNow. Support Integrations and work on enhancements to these workflows in an Agile methodology. Provide technical assistance to team members. Work with clients to translate business requirements into stories. Supporting the custom applications in case of any issues. Maintaining the application during the ServiceNow upgrades.Skill Set:Have 5+ years of Experience in ServiceNow Development. Preferably CSMHave CIS- ITSM or CIS-CSM CertificationPerform development and configuration of a variety of areas including, Case Management, Service Portal, Maintain Catalog itemsWrite advanced scripting in Business Rules, Script Includes, Client Scripts, Script Actions, Scheduled JobsCreate/configure UI Policies, UI Actions, ACL’s, Notifications, UI Pages, UI Macros, and SLAsIntegrations knowledge using RESTHands-on Experience on Service Portal. Creating Widgets, pages etc.Create and Configure SurveysHands-on Experience on Performance AnalyticsHave knowledge on workflow build or modify workflows and/or Flow Designer based on the requirementsProvide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions.Mandatory Skills- CSM, Portal, Java Script, Glide ScriptingShare your profile directly to priyanshi@