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About 32nd Established in 1990, we are a legacy real estate company with extraordinary commercial, co-working, hospitality and luxury retail spaces across India, focusing on Delhi-NCR and Goa.Today, 32nd is an elevated, cultural and lifestyle community for the new generation and partners with the world’s leading brands and tastemakers.We are first and foremost innovators - discovering and incubating emerging brands with unparalleled, high-end offerings; introducing disruptive cutting-edge experiential technology and offering luxury residences with global appeal. Know more: Website/Instagram/LinkedIn Do our values speak to you? ● Intelligent innovation: Harnessing the power of thoughtful technology that seamlessly connects with purpose and meaning; building communities, elevating experiences and solving simple problems.● Confident simplicity: A lesson in the art of restraint, a philosophy of less is always more. Curated canvases that give space for the individual and the life they want to lead or the experience they wish to have.● Crafted elevation: Purposeful design that harmonises with environment, a layering of materiality and texture, a celebration of craftsmanship and a commitment to care.● Soulful humanity: A warmth of spirit and a belief in the power of human connection, infusing moments with magic and bringing people together through the joy of shared experienceCompany Perks Human of 32nd: You are self-motivated and think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you consistently deliver impactful and measurable results - in short, you're a Human of 32nd!As a human of 32nd, we value your individuality and effort, and believe in enabling you to be the best version of yourself at the workplace. Here are some perks you can look forward to:● Humans of 32nd discount program at our Gurgaon campus; can be availed through the 32nd Club application ● A vibrant campus to work from and enjoy a unique intersection of retail, F&B and entertainment ● Health insurance and personal accident insurance coverage for you and your familyAbout the role: We are seeking a results-driven and customer-focused Retail Store Manager to oversee the daily operations of our multi-brand retail outlet. The ideal candidate will lead by example, ensure customer satisfaction, and drive the store’s performance in alignment with company goals. The Store Manager is responsible for operational excellence, team leadership, sales growth, inventory control, and delivering an exceptional shopping experience.Key Responsibilities:1. Store Operations & PerformanceOversee all day-to-day store operations, ensuring efficiency, compliance, visual and safety standards.Meet or exceed sales targets and key performance indicators (KPIs).Implement and maintain company policies, procedures, and standards. Ensure timely updates and information flow to the management at all times2. Team Leadership & DevelopmentRecruit, train, and develop a high-performing store team.Schedule staff effectively to optimize productivity and customer service.Conduct regular performance reviews and provide coaching and feedback.3. Customer ExperienceEnsure exceptional customer service is delivered at all times.Resolve customer issues in a professional and timely manner.Maintain high standards of visual merchandising and store presentation.4. Inventory & Stock ManagementManage stock levels, ordering, receiving, and inventory control.Conduct regular stock counts and ensure accuracy in inventory reporting.Minimize shrinkage and ensure proper loss prevention procedures are created and followed.5. Financial ManagementMonitor and control store expenses, budgets, and cash handling.Ensure all financial and operational reports are completed accurately and on time.Qualifications & Skills:Bachelor’s degree in Business Administration, Retail Management, or experience in related field (preferred).Minimum 3–5 years of experience in retail management, preferably in a supervisory or managerial role.Strong leadership, organizational, and communication skills.Proficient in Microsoft Office and retail management systems (POS, inventory software).Ability to work in a fast-paced environment and adapt to changing priorities.Strong problem-solving skills and attention to detail.32nd is committed to equal employment opportunities regardless of race, colour, national origin, gender, sexual orientation, age, religion, and veteran status. We embrace diversity as a strength, and our hiring and promotion decisions are based solely on qualifications and merit. We are proud to be an equal opportunity employer, dedicated to building a more equitable and inclusive future for all.