Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE Should be Excellent in oral Communication Should be flexible in shiftsManish-7848820049 Namritha-7795311104 call hr indu@7848820046 call hr Ashika@7829423175
Job Title
Senior Customer Service Advisor, Salary up to 7L/A, Call Manish-7848820049