Job Title

Deputy Manager – Process Excellence Lead Function:Quality Location:HyderabadEducational Qualification: BE / B.Tech / MBA / B.Stat from a premier instituteExperience Required: Minimum 3 years of total experience At least 6 months of hands-on experience in Quality & Process Excellence roles Prior consulting experience is essential Experience in managing a team of quality practitioners preferred Exposure to Shared Services or BPO environments is desirableKey Responsibilities: Drive quality and process excellence initiatives across business functions Lead cross-functional teams to redesign, standardize, and optimize key business processes Utilize Six Sigma, Lean, and other quality frameworks to implement process improvements Conduct benchmarking, set up management dashboards, and maintain a best practices repository Plan and manage change initiatives for seamless implementation of redesigned processes Facilitate workshops and lead diagnostic sessions to identify process gaps and improvement opportunities Collaborate with diverse stakeholder groups to ensure alignment and successful executionSkills & Competencies (Must Have): Strong program management and change management capabilities Proficiency in problem-solving tools and analytical techniques Excellent interpersonal, communication, and facilitation skills High energy, assertive, confident, and team-oriented approach Functional expertise in Six Sigma, statistical tools, and quality/process re-engineeringPreferred Knowledge/Certifications: Exposure to ISO, CMMi, or COPC frameworks Certifications in Lean Six Sigma (Green Belt or Black belt)