Job Title

Werum PAS-X MES – Application Support Key Responsibilities Expert in PAS-X system administration and configuration, ideally based on version 3.1.8,3.2.1, 3.30. Good technical architecture experience in PASX – understanding of application or web server, Database architecture, interfaces, server log analysis. Support on MES integration with Level 2, Level 3, and Level 4 systems. Expertise in database – creating SQL scripts, understanding of DB schema. Expertise in trouble shooting PAS-X related technical issues. (Like scale issues/scale integration, printer/scanner, KP info analysis) IT configuration, Patch & Hot fix installations for the application customizations. Ability to support 24x7 operation along with operational and project related assignments. Deliver on complex project requirements and tasks. Experience on ITIL concepts like Incident management, Problem management, Change Management, Service request Management. Create and maintenance of System life cycle documentation including Configuration specification, Traceability Matrix, Risk & impact assessments, Qualification test scripts and change controls. Designing, developing, and deploying workaround to resume production activities Work closely with users to troubleshoot issues, and research methods of improving business processes within MES. Periodic review activity like user access review, Incident & problem review, CR review etc., Preparation of KBA’s. Providing support in incidents; resolving incidents reported by the manufacturing users in MES (Manufacturing Execution System) by analyzing/debugging business cases versus application behavior whenever necessary Collecting and analyzing user requirements whilst working with the respective application teams for application enhancements Handling application qualification and user acceptance test (UAT) of new applications. Participating in the design or development of applications by working closely with other application teams, equipment supplier and external software providers Providing training and instructing both users and trainers in the functionalities and use of systems Troubleshoot and defects resolution during the qualification. Hypercare support for post go-live issues. Knowledge area End to end implementation experience of Werum PAS-X. Knowledge in MES Systems, Linux OS, Windows Experience in PL/SQL, Java, XML, JavaScript, HTML, Web Services, PHP ISA95/S88 standards & practical use of these standards in application design, Knowledge of Pharma manufacturing. Good understanding of ITIL concepts. Werum PAS-X Specification, Execution, Compliance & Performance Module Demonstrates primary focus on meeting both internal and external customer needs when identifying, prioritizing, and accomplishing tasks. Works independently and overcomes obstacles to achieve results Willingness to participate in teams to reach desired outcomes either as a team leader or team member. Evaluates existing work processes and initiate practices to promote continuous improvement. Builds safety, quality, and compliance into all actions. Committed to continuous learning and self-improvement. Roles & Responsibilities Application support Engineer. Mentor and Build team. Client Liasoning. IT Skills Oracle DB, SQL queries, C-Sharp, Java, XML interfaces, UA, DA, HDA connectors etc., User management and system profile creations. Generic Managerial Skills Develop technology competency. Showcase Solution & delivery capability to prospect customers. Delivery accelerators development. Consulting template & artifacts development. Collaborate with other domain centric center of excellence for development of solution-based offerings. Agile Project Management.