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Job Title


E-commerce Assistant Manager – D2C FMCG Brand – Exp: 03 years WIPRO Partnered - Package 10 LPA


Company : Soulflower Co Ltd


Location : Madurai, Tamil nadu


Created : 2025-06-08


Job Type : Full Time


Job Description

Location: MarolReport to: Key Account ManagerDo not apply without relevant experience Job Summary:We are looking for a dynamic and detail-oriented – E-commerce Assistant Manager to manage and grow our online business across both domestic and cross-border platforms. The ideal candidate will have hands-on experience in online marketplace operations, digital merchandising, inventory planning, and cross-functional coordination to ensure seamless execution and customer satisfaction.Key Responsibilities:1. Platform Management (Domestic & International):Manage day-to-day operations across e-commerce platforms such as Amazon, Flipkart, Myntra, Nykaa (Domestic), and Amazon Global, Noon, etc. (Cross-border).Upload and optimize product listings, monitor pricing, promotions, and competitor activity.Coordinate with internal teams and platform partners for smooth onboarding, promotions, and issue resolution.2. Sales & Revenue Growth:Work towards achieving sales targets by driving growth across e-commerce platforms.Analyze sales data, identify trends, and propose strategies to increase conversion and basket size.Implement promotional campaigns and measure ROI for different channels and geographies.3. Inventory & Supply Chain Coordination:Work closely with the warehouse and supply chain team to ensure stock availability and timely dispatch.Maintain optimal inventory levels on domestic and international platforms.Coordinate with logistics partners for smooth cross-border order fulfillment, customs clearance, and returns management.4. Marketing & Merchandising:Collaborate with the digital marketing team for platform-based ads (Amazon Ads, Flipkart Ads, etc.).Ensure high-quality visual and content standards for product pages.Monitor customer reviews and ratings to improve product listings and service quality.5. Reporting & Analytics:Prepare and present weekly/monthly performance reports.Track KPIs including GMV, AOV, conversion rate, return rate, and customer feedback.Provide actionable insights to management to support strategic decisions.Qualifications & Experience:Bachelor’s/Master’s degree in Business, Marketing, or related field.3–5 years of relevant experience in e-commerce (domestic and/or cross-border).Familiarity with tools like Amazon Seller Central, Flipkart Seller Hub, Shopify, ChannelAdvisor, or other OMS/PIM tools.Understanding of cross-border commerce regulations, logistics, and payment systems.Key Skills:Strong analytical and problem-solving skills.Excellent communication and interpersonal abilities.Proficiency in MS Excel, data analytics, and dashboarding tools.Self-starter with the ability to multitask and manage time effectively.Preferred:Experience with global marketplaces (Amazon Global, Noon, etc.).Knowledge of digital advertising platforms (AMS, Sponsored Ads, etc.).