Job Title

Job Summary:We are looking for a detail-oriented and process-driven SCM Executive – RTO/RTV with 3 years of experience to manage and execute reverse logistics operations. This role will be responsible for coordinating and tracking returns from customers (RTO) and to suppliers/vendors (RTV), ensuring timely documentation, reconciliation, and minimal financial loss. The ideal candidate will have experience in handling return workflows, logistics coordination, and system documentation.Key Responsibilities:Return to Origin (RTO):Track and manage customer return shipments (RTO) due to failed deliveries, cancellations, or rejections.Coordinate with logistics partners and customer service teams for proper handling of RTOs.Maintain RTO reports, verify physical returns, and update ERP systems accordingly.Investigate reasons for returns and escalate operational issues to concerned teams.Return to Vendor (RTV):Plan and execute return shipments to vendors/suppliers due to quality issues, expiries, excess stock, or damages.Prepare necessary documentation (Debit Notes, RTV challans, gate passes) for each transaction.Ensure approvals are in place before initiating RTV dispatches.Track receipt acknowledgments and reconcile returned inventory with vendors.Inventory Reconciliation:Ensure timely reconciliation of physical stock with system records post RTO/RTV movement.Work with the warehouse and finance teams for accurate claim settlements, write-offs, and adjustments.Coordination & Documentation:Maintain accurate records for all RTO/RTV activities with supporting documents for audit compliance.Coordinate with warehouse, procurement, quality control, and vendor teams for smooth reverse logistics operations.Generate regular MIS reports for RTO/RTV metrics (volume, ageing, reasons, etc.).Key Requirements:Graduate in Commerce, Supply Chain, or Logistics-related fields.3 years of experience in return logistics, warehouse operations, or supply chain processes.Working knowledge of ERP systems (SAP, Oracle, etc.) and proficiency in MS Excel.Familiarity with documentation, return workflows, and logistics coordination.Strong attention to detail, problem-solving skills, and process orientation.Preferred Qualifications:Experience in FMCG, Retail, E-commerce, or Manufacturing sectors.Exposure to warehouse management systems (WMS) and reverse logistics processes.Understanding of GST/tax implications on returns is a plus.** Candidates willing to travel to Worli & Work from Office should apply only