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Job Title


Manager – SCM (3PL Operations)


Company : The Face Shop India Official


Location : Agra, Uttar pradesh


Created : 2025-06-08


Job Type : Full Time


Job Description

Job Summary:We are seeking an experienced and performance-driven Manager – SCM (3PL Operations) with 5-7 years to oversee and optimize third-party logistics operations. This role involves managing the end-to-end warehousing, distribution, and transportation functions in coordination with external 3PL partners. The ideal candidate will have hands-on experience in warehouse operations, vendor performance management, and cost optimization while ensuring high service levels and compliance.Key Responsibilities:3PL Operations Management:Oversee day-to-day operations of 3PL-managed warehouses and distribution centers.Ensure SLA adherence for order processing, dispatch timelines, inventory accuracy, and returns handling.Conduct regular performance reviews of 3PL partners and drive continuous improvements.Logistics & Distribution:Plan and monitor outbound logistics (primary and secondary transportation) in coordination with 3PL partners.Optimize route planning, vehicle utilization, and delivery timelines.Manage reverse logistics and ensure proper reconciliation of returns.Inventory Control & Accuracy:Monitor inventory levels and accuracy across all 3PL locations.Ensure adherence to inventory norms, cycle counting schedules, and stock reconciliation processes.Address stock discrepancies and coordinate resolution with the warehouse team.Cost & Compliance Management:Track logistics and warehousing costs to identify cost-saving opportunities.Ensure all operations comply with company policies, local regulations, safety standards, and audit requirements.Negotiate contracts and evaluate commercial terms with 3PL service providers.Cross-functional Coordination:Work closely with procurement, demand planning, finance, and sales teams to ensure seamless supply chain execution.Support new product launches, seasonal ramp-ups, and network expansions.Reporting & Analytics:Generate MIS reports on warehouse KPIs, delivery performance, cost benchmarks, and aging stock.Use data analytics to drive operational efficiency and identify improvement areas.Key Requirements:Bachelor's/Master’s degree in Supply Chain, Logistics, Engineering, or related field.5–7 years of experience in supply chain or logistics operations, with specific experience in managing 3PL vendors.Proficiency in ERP systems (SAP, Oracle, etc.) and WMS (Warehouse Management Systems).Strong negotiation, analytical, and problem-solving skills.Ability to manage large-scale warehousing and multi-location distribution networks.Good interpersonal and vendor management skills.Preferred Qualifications:Professional certifications (e.g., APICS CPIM/CSCP, Six Sigma) are a plus.Experience in FMCG, Consumer Electronics, or Retail supply chains.Exposure to automation tools and digital supply chain platforms is desirable.** Candidates willing to travel to Worli & Work from Office should apply only