We are the biggest online gaming company with 95% market share in the Indian gaming sector’s largest segment — Casual & Boardgame. We make skill-based games that spark joy in the everyday lives of people by engaging, entertaining and enabling earning while at play. In the three plus years of existence, Zupee has been on a mission to improve people’s lives by boosting their learning ability, skills and cognitive aptitude through scientifically designed gaming experiences. Zupee presents a timeout from the stressful environments we live in today and sparks joy in the lives of people through its games. Zupee invests in people and bets on creating excellent user experiences to drive phenomenal growth. We have been running profitable at EBT level since Q3, 2020 while closing Series B funding at $102 million, at a valuation of $600 million. Zupee is all set to transform from a fast-growing startup to a firm contender for the biggest gaming studio in India.Job Title: Assistant Manager- Fraud Risk Management Location: Gurgaon, IndiaExperience: 2-5 YearsFraud Detection & Prevention:Monitor user activities to identify suspicious behavior, exploit patterns, and gaming frauds such as multi-accounting, bot usage, collusion, or bonus abuse.Risk Analytics:Analyze gameplay data, transaction logs, and behavioral trends using tools like Excel, SQL, or internal dashboards to flag and assess anomalies.Incident Investigation:Conduct deep-dive investigations into reported or flagged user accounts; document findings, root causes, and recommend action plans.Policy Enforcement:Enforce fair play and responsible gaming policies. Suggest improvements to rules or detection logic based on observed abuse trends.Cross-functional Collaboration:Work closely with Product, Customer Support, Legal, and Tech teams to resolve fraud-related cases and improve detection mechanisms.Tool Optimization:Contribute to refining and enhancing risk mitigation systems/rules engines in collaboration with product and data teams.Reporting & MIS:Generate timely reports, dashboards, and case summaries for internal audits and leadership visibility.User Risk Scoring:Assist in developing and maintaining a user-level risk scoring model based on behavioral, financial, and gameplay metrics.• Assist in special projects and ad-hoc assignments, upon request.• Assist in the preparation of interim and final reports and recommendations.• Assist the retail / financial fraud department. • Collaborate and communicate effectively with cross functional teams to achieve objectives.• Collaborate with Engineering and Product to build internal tools supporting the platform.• Collaborate with Operational partners to communicate awareness of fraud trends and initiatives.• Communicate effectively and confidently and is comfortable engaging all complainants and govt bodies.• Complete daily reporting to identify and review potential fraudulent activity.• Complete investigation to reach resolution when required. • Connect with Govt officials, internal and external partners concerning sensitive and investigative issues.• Contact customers over calls to resolve their issues related to KYC, Bank/UPI linking or refund related matters. Preferred Qualification Minimum 1 year as a Lead.Good interpersonal skills Gaming Industry Experience or Fintech Background Command on Hindi & English Languages Should be preferably from Fraud/Risk UnitAnalytical skills Delhi/NCR based Payments/Transactional experience
Job Title
Assistant Manager- Fraud Risk Management