Job Title

The Marketing Technology & Operations Associate is responsible for executing and supporting various business operations requests within the Marketing & Communications department. This position involves assisting in vendor management tasks, workflow support tasks, and various project & systems tasks, including scans, reporting, and documentation. Collaboration with multiple teams is essential to ensure cohesive and strategic alignment of firm processes and operational efforts.Job DutiesOperations SupportSupport the vendor onboarding and renewal process pulling needed reports and submitting applicable requestsMaintain vendor profiles and documentationPull system reports and conduct software scans as neededDraft operational and Martech project process documentationSupport weekly onboarding and offboarding tasks: new employee communications, Marketing & Communications org chart updates, license requests, etc.Ensure tasks are completed in a timely manner aligned with project timelinesDraft compelling communications informing stakeholders of project process and updatesCollaborate with other team members to support cross-functional projectsWorkflow Systems Support Support updates to Airtable metadataSupport Airtable optimization tasks and requestsSupport the creation of various marketing workflows within scope and communicated timelinesComplete Airtable trainings and stay informed of platform updates and functionalitiesDraft communications of platform updates and functionalities for Airtable super usersSupport and field various Airtable questions across the firmSupervisory SkillsN/AQualifications, Knowledge, Skills and AbilitiesEducation:Bachelor’s degree, requiredMajor in Marketing, Communications, Business Administration, Business Analytics preferredExperience:Two (2) or more years of marketing or communications experience, requiredExperience working within a professional services environment (i.e., accounting, financial consulting, business advisory services and/or banking industries), preferredExperience with low/no-code platforms, preferred; prior experience with Airtable, preferredLicense/Certifications:N/ASoftware:Proficient in the use of Microsoft Office Suite, requiredExperience with Airtable, preferredLanguage:N/AOther Knowledge, Skills & Abilities:Working knowledge of marketing and operations best practicesExcellent verbal and written communication and collaboration skillsExcellent project management and organizational skills, and proven success of managing to a tight deadlineAbility to work in a deadline-driven environment while handling multiple tasks simultaneouslyAbility to multi-task while working independently or within a group environmentAbility to follow processes, utilize reference tools and training as needed, and demonstrate strong attention to detailStrong interpersonal and client service skills, with a consultative approach to working with marketing professionals at all levelsCapacity to understand and communicate BDO business, marketplace and value propositionDriven self-starter with a proactive approach to serving professionals at all levels in a client-oriented, matrixed environmentBasic knowledge of B2B marketing strategies and tactics, and their application in a professional services organizationLocation - Bangalore/ Gurgaon/ Ahmedabad