Job Title

Company DescriptionKroolo is reshaping the way people work with a fully integrated Productivity Platform coupled with cutting-edge AI. Our platform seamlessly integrates Projects, Goals, Tasks, Documents, and Collaboration, providing a holistic solution for the way business works today. We believe in making productivity fast, smart, and beautifully simple.Role DescriptionThis is a full-time remote role for a Customer Success Specialist at Kroolo. As a Customer Success Specialist, you will be responsible forclient onboarding,product demos to customers and partners,providing product support / enhancements to customers and partners,managing customer relationships, resolving customer issues, and collaborating with cross-functional teams to deliver outstanding customer service.QualificationsMust have B2B SaaS or Software CS experienceCustomer Satisfaction, Customer Support, and Customer Service skillsStrong communication and analytical skillsAbility to effectively manage customer relationshipsExperience in providing technical support or customer serviceExperience with CRM systemsAbility to work independently and remotelyBachelor's degree in Business, Communication, or related fieldWhat you need to do?Goto and Sign upAnalyze the Website and platform post Sign upPrepare your thoughts and send your recommendation together with your profile (We want folks who love to analyze things!)