Job Title

Job Description: ATA 29 Tasks & accountabilities: Answering all technical queries raised by customers within the defined time frame. Analyzing all in-service events to identify potential impacts (including airworthiness, reliability, etc.), launching and ensuring the progress of all actions necessary to finding the cause of the events and initiating/following up on the development of corrective actions or product improvements with the design organization and vendors. Providing Customers with relevant technical information using all appropriate means or media to improve their ATA Chapter system operation. Providing technical stand-by assistance. Providing Engineering support to Customer Service departments. Ensuring the transfer of in-service experience and maintenance activities to management, other Customer Service divisions and the design organization, including vendors. Attending technical meetings with Customer engineering and maintenance organizations. Carrying out complex technical matters that have a direct impact on safety or economic issues, etc. Acting autonomously without close supervision, using your specialist knowledge. Attending international meetings involving international organizations. Required skills Experience in hydro-mechanical systems Experience and/or knowledge of ATA 29 (Hydraulic Power) Knowledge of airline operations Extensive experience in the aerospace industry Experience working within an airline would be a plus Team spirit Customer-service mind-set Good coordination and interpersonal skills for dealing with Customers, Design Offices, Vendors and other Industry departments English: Advanced level.