Job Title

eTipeTip is the leading digital tipping platform for the hospitality and service industry, empowering businesses with tools to attract, retain, and motivate their hardworking staff. Trusted by thousands of leading hotels, restaurants, and management companies, eTip stands out due to its commitment to customer security, product customization, dedication to customer service, and to its numerous partnerships including with Visa.Your CallingAs a Senior DevOps Engineer, you will own and drive the DevOps strategy for our cloud-native tech stack built on top of AWS, Kubernetes, and Karpenter. You’ll design, implement, and optimize scalable, secure, and highly available infrastructure that processes millions of dollars while fostering a culture of automation, observability, and CI/CD excellence.What You’ll DoInfrastructure & Cloud LeadershipArchitect, deploy, and manage AWS cloud infrastructure (EKS, EC2, VPC, IAM, RDS, S3, Lambda, etc).Lead Kubernetes (EKS) cluster design, scaling, and optimization using Karpenter for cost-efficient autoscaling.Optimize cloud costs while ensuring performance and reliability.CI/CD & AutomationDevelop & maintain Github Action CI/CD pipeline workflows for backend, web frontend, & Android/iOS.Observability & ReliabilityDevelop & maintain logging (Loki), monitoring (Prometheus, Grafana), and alerting to ensure system health.Security & ComplianceHarden Kubernetes clusters (RBAC, network policies, OPA/Gatekeeper).Ensure compliance with SOC2, ISO 27001, or other security frameworks.Application developmentWhen infrastructure work is down, develop application features on backend/frontend depending on where your strengths/interests fit.Skills You Bring5+ years of DevOps/SRE experience for SaaS companies.Deep expertise in AWS & Kubernetes.Proficiency in Karpenter, Helm and other Kubernetes operators.Strong development skills (Kotlin, Python, Go, or Bash).Experience with observability tools (Prometheus, Grafana, OpenTelemetry).Security-first mindset with knowledge of networking and cost optimization.Why You’ll Love Working HereOwn and shape DevOps for a cutting-edge cloud-native stack.Work alongside very passionate & talented engineers.Work on a very high impact product that processes millions of dollars.Remote first, flexible work environment.Growth opportunities in a small, collaborative, high-impact team.Participate in yearly off-sites that take place all around the world.Eager to build the future of tipping with us?