Job Title

Vendor Acquisition & Relationship Manager – Language ServicesLocation: (Remote position currently)Company: Vanan Online Services, Inc.Website: Shift: Rotational shifts including weekend availability (on need-basis, scheduled in advance)About the Role:We are seeking a proactive and detail-oriented Vendor Acquisition & Relationship Manager to support our growing global network of language professionals. This role involves identifying, onboarding, and managing freelance vendors, sub-contractors across services such as translation, transcription, captioning, typing, and voice-over.You’ll play a critical role in ensuring we have qualified language specialists to fulfill customer requests efficiently — working closely with our production team to meet client deadlines. Communication is key — both written and verbal — as you’ll frequently coordinate with international vendors and internal teams.Responsibilities:1. Vendor Sourcing & Hiring- Source qualified professionals across various languages and specializations (legal, medical, academic, technical). - Review resumes, online profiles (LinkedIn, Proz, etc.), and samples to assess suitability. - Follow up on employment and freelance inquiries, interview potential candidates when needed.2. Vendor Onboarding & Documentation- Guide new vendors through onboarding including NDA signing, compliance checks, and quality assurance expectations. - Collect, verify and maintain credentials. - Ensure adherence to our confidentiality and delivery standards.3. Vendor Management & Scheduling- Maintain a categorized vendor database based on service type, availability, time zone, certification, and performance. - Assist the Production Team in allocating the right resource for each project. - Communicate clearly with vendors regarding expectations, timelines, and deliverables.4. Quality Control & Performance Review- Conduct initial quality checks of vendor submissions using internal QC checklists. - Rate and categorize vendors based on output quality, adherence to instructions, and client feedback. - Identify underperforming vendors and recommend further training or removal from the panel.5. Communication & Relationship Management- Serve as a communication bridge between vendors, the production team, and occasionally with clients. - Respond to queries, resolve issues, and maintain long-term relationships with reliable vendors. - Monitor workload balance and help motivate vendors through timely payments, recognition, and consistent engagement.✅ What We’re Looking For:- Excellent verbal and written communication skills (English is mandatory). - Strong organizational and follow-up skills. - Ability to work in a fast-paced, deadline-driven environment. - Basic familiarity with translation or transcription workflows is a plus. - Experience in coordination, freelance hiring, or project/vendor management is preferred. - Comfortable working in rotational shifts; availability during weekends as scheduled based on need.Employment Type:Full-time | Remote (India)-