Job Title

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.Currently House of Shipping is recruiting for a Pricing on behalf of its client.Job Purpose:Provide support to Global trade functions in FWAQ Approvals and all Pricing related ProcessJob Responsibilities:Understand types of containers, vessels, and movement of containers: Ability to provide information regarding the location and status of containers. Follow the port-wise cost matrix rates (MRG) with guidance from Trade: Also, SAP MRG rate card maintenance, request, and process governance. Fully understand and follow the SRR process: Support SRR Request from agents and ensuring they adhere to the process flow. Closely work with the agents to file the FMC contract for the US shipments. Fully understand and support the Manifest (AMS/ENS) process and requirements Create reports on Pricing Requests received, answered and response rates Create and maintain reports on Detention & Demurrage freetime, Pricing Requests, etc. On Price confirmation, report back to Trade on potential contract possibilities Manage, follow up and redirect potential sales leads from external source interaction to the commercial team (Trade/Sales) or country agents. Understand and support the Documentation team on the different container movement documents..Background and experience:Minimum two years experience within a shipping/NVOCC environment. Experience in working with SAP or any other Transport Management System would be an advantage. Knowledge of pricing, customer service Knowledge of budgeting, reporting processesCompetencies and skills:Time management and organizational skills Analytical, numerical, and problem-solving skills when under pressure and tight work deadlines Ability to manage customer enquiries and expectations through the chat interface professionally. Excellent Excel/Word skills