Job Title

Key Responsibilities: Coordinate product delivery processes, ensuring efficient and timely completion for variousclients. Facilitate client onboarding, guiding them through the process from initial setup to full utilization,and addressing any concerns. Maintain clear, effective, and consistent communication with clients across various geographies,serving as a primary point of contact. Conduct client meetings confidently, understanding their specific requirements and ensuring highlevels of client satisfaction. Develop a thorough understanding of the LimeTray product to effectively train clients andaddress all inquiries. Actively engage in resolving client escalations and queries promptly and efficiently. Serve as the primary point of contact (POC) for clients, fostering positive relationships andproactively addressing their needs. Facilitate communication and collaboration between internal teams (e.g., sales, engineering) andexternal teams to ensure smooth product delivery. Oversee integrations with food delivery aggregators and/or payment gateways, ensuring seamlessexecution and efficient issue resolution. Project manager parallel implementation projects for different customers, ensuring timely andsuccessful deployments.Qualifications: 1–3 years of relevant experience in Product Delivery, Client Onboarding, or Implementation rolesat SaaS companies. Prior Project Management experience is a strong plus. Team handling experience is a plus, though not mandatory. Ability to work collaboratively in a team environment. Good communication skills (both written and verbal) are paramount, as you'll be interacting withcustomers from diverse geographic locations. Detail-oriented and analytical, with a knack for cross-functional collaboration, adept at learningquickly and meeting deadlines. Experience in the restaurant or food industry is a plus. Strong understanding of SaaS-based products and client onboarding lifecycle. Tier-1/Tier-2 college background preferred for quality benchmark. Bachelor’s degree in a relevant field (Tech, Business, etc.)