Job Title

Bright Brain is a leading digital marketing agency specializing in digital advertising and communicationdesign. Our core services include digital media strategy, managing campaigns for brand awareness, leadgeneration & sales, communication design and search engine optimization. We are dedicated to helpingmid to large-sized companies achieve their marketing goals through innovative and effective digitalstrategies. We take pride in our commitment to delivering high-quality work that exceeds our clients'expectations. Our team is made up of talented professionals who are passionate about their work anddedicated to achieving excellence. We believe in creating a positive and supportive work environmentwhere everyone has the opportunity to grow and develop their skills.Location - ChurchgateWork Mode - HybridWorking Days - Monday to FridayWork Timings - 10 Am to 7 pmOpening - 2**Looking for MALE Candidates**Job Description:Execution of Delivery Plans:● 1.6 to 4 years of experience in a digital marketing agency● Strong understanding of performance marketing metrics (Meta, Google Ads, etc.)● Good knowledge of SEO services and other digital marketing solutions● Act as a point of contact for client communication and coordination● Ensure timely follow-ups with internal teams for deliverables● Maintain high levels of client satisfaction and retention● Prepare and share regular performance updates and reports with clients● Ability to handle multiple accounts and work in a fast-paced environment● Excellent communication and relationship management skills● Proactive approach towards solving client queries and providing strategic inputsSoft Skills required:● Strong communication and interpersonal skills.● Attention to detail and organizational abilities.● Problem-solving and proactive mindset.● Ability to work in a fast-paced environment and manage multiple tasks simultaneously.Technical Skills:● Proficiency in Google Workspace and Microsoft Office.● Basic understanding of Project Management Software.Functional Skills:● Effective execution of delivery plans.● Strong coordination and communication capabilities.● Ability to create detailed notes, meeting minutes and maintain accurate records.● Competence in managing task trackers and reports generation● Skill in identifying and escalating issues appropriately and timelyEducational Requirements:● Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.● A minimum of 1.6 years of experience in a client servicing or customer support role.Preferred Qualifications:● Previous experience in digital agency or a digital marketing role● Bachelor's degree in Business Administration or Marketing & Communication