Amadora is looking for a sharp, responsive, and detail-oriented E-Commerce Operations Executive to manage our Shopify website and ensure that every online order is handled with speed and care.This role blends basic site management with daily order fulfillment coordination — perfect for someone who understands both tech and ops.Key Responsibilities:- Manage and update the Amadora Shopify website (products, banners, coupons, stock status, etc.) - Monitor incoming online orders in real time and coordinate with factory/store teams for dispatch - Ensure every order is packed and shipped on time with complete accuracy - Handle customer queries related to online orders and escalate issues when needed - Track delivery timelines and resolve logistics issues with Swiggy Genie/porter/last-mile partners - Share daily reports of online order volume, issues, and feedback - Help run and test discount codes, website updates, and product launches - Work with the marketing team for campaign rollouts and landing pagesRequirements:- 1–2 years of experience with Shopify or similar e-commerce platforms - Comfortable using order dashboards, Excel, and basic CMS tools - Experience in order processing, delivery coordination, or D2C customer service is a big plus - Strong communication skills and the ability to hustle under pressure - A “no order goes wrong” attitude
Job Title
E-COMMERCE OPERATIONS EXECUTIVE