Job Title

Customer Chat & Call Support ExecutiveLocation:Bengaluru, Karnataka (Work from Office) Shift:Rotational Shifts with Rotational Week Off Salary:based on experienceKey Responsibilities:Customer Interaction:Handle inbound and outbound calls, as well as chat support, addressing customer queries, complaints, and requests promptly and professionally. Issue Resolution:Identify and resolve customer issues, providing accurate information and ensuring customer satisfaction. Documentation:Maintain detailed records of customer interactions, transactions, comments, and complaints. Team Collaboration:Work closely with team members and supervisors to meet performance targets and improve service quality.Eligibility Criteria:Education:Any Graduate or Undergraduate. Experience:Freshers and candidates with prior experience in customer support are welcome to apply. Communication Skills:Fluency in English. Proficiency in additional languages is a plus. Technical Skills:Basic knowledge of Microsoft Excel for data entry and reporting. Typing Speed:Minimum 30 words per minute with 90% accuracy. Availability:Willingness to work in rotational shifts, including weekends and holidaysNote:This role is based in Bengaluru, Karnataka, and requires candidates to work from the office. Candidates should be prepared for rotational shifts and week-offs.If you're interested in applying or need further information, Send mail to talent@