Job Title

We are hiring for RPA Support Specialist with leading IT service and IT consulting industry!!Experience : 3+ YearsLocation : Mumbai- 5 days working - WFOResponsibilities:- During night shifts (US hours), keep an eye on and maintain RPA processes to guarantee system performance and stability. - Quickly address RPA-related concerns, debug difficulties, and put fixes in place to reduce downtime. - Work along with the development team to elevate and fix intricate technical problems pertaining to RPA bots and procedures. - To find and fix any problems or irregularities, regularly audit and inspect RPA bots. - For future reference, keep a record of all support actions, fixes, and modifications performed to RPA procedures. - Outside of usual business hours, offer on-call assistance in the event of emergencies or significant system outages. - Support the testing and verification of fresh RPA innovations and enhancements. - Provide end users with instruction on RPA best practices and tools. - To improve support capabilities, keep abreast of the most recent RPA trends, technologies, and best practices. - When working with RPA systems and data, follow company policies, procedures, and security guidelines.Requirements:- a bachelor's degree in information technology, computer science, or a similar discipline. - Demonstrated expertise in technical support roles such as RPA support. - A solid grasp of RPA tools like PowerAutomate and UiPath. - The ability to design and troubleshoot RPA using scripting languages (e.g., Python, VBScript). - Outstanding attention to detail and problem-solving abilities. - The capacity to efficiently prioritise activities and operate independently throughout IST hours and night shifts. - Strong communication abilities to engage with stakeholders and effectively communicate technical details. - A readiness to work nights in accordance with US time zonesPreferred Requirements:- One or more RPA certifications from accredited suppliers. - Knowledge with issue management ticketing systems. - Knowledge of DevOps procedures and Agile approaches. - Familiarity with the ITIL framework for managing IT services.If you are interested share your updated resume on Hiral@#rpasupport #rpaspecialist #itsupportjobs #rpadevelopment #uipath #rpanightshift #python #scripting #usshift #rpacertified #computersciencejobs #oncallsupport