About KWA Analytics: We are a global organization offering a comprehensive range of consulting services for trade lifecycle management to clients involved in energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management.Roles & ResponsibilitiesManaging User Accounts, including creating accounts, assigning licenses, security policies and relevant accesses to users.Managing Software Licenses.Managing and supporting user devices using device management, e.g. Intune.Maintaining Security of the Microsoft 365 environment including configuring security settings, managing permissions, and ensuring that all users follow security protocols.Supporting Users – Providing support to users by troubleshooting issues, answering questions, and ensuring that they have the necessary tools and resources to perform their tasks efficiently.Implementing and Managing Policies – Implementing and managing various policies within the Microsoft 365 environment including setting up and enforcing policies related to security, device management, and compliance.Monitoring and Reporting – Regularly monitoring the Microsoft 365 environment and generating reports on usage, security incidents, and compliance status.Collaborate with Global IT Administrators.Providing recommendations for improvements and efficiencies in managing the Microsoft 365 environment.Submit user reported incidents to 3rd party managed service providers when appropriateConducting User Access to ensure user access levels align with employee status and job functions.Take ownership of incoming and handover critical items during UK, US after hours.Perform Vulnerability, Risk assessment for IT / security incidents (i.e. malware, phishing, etc.) Review, prioritize and implement IT security improvement recommendations from Microsoft via 365 Admin portals.Power BI reporting skills are a plus.Skill and QualificationsStrong skillset for at least 6+ years is required.Exhibiting strong problem-solving skills and attention to detailDemonstrable and referenceable experience of administering Microsoft 365 domains in organizations having between 100 - 500 employeesDemonstrable capabilities in using, navigating and administering in Microsoft Admin CentersExperience of using PowerShell to interrogate and update settings in Microsoft 365, including Exchange, SharePoint is desirableExperience of Power Automate for building custom workflows or apps is desirableExperience of using ticket management products such as JiraExperience of working remotely and with teams in different geographiesStrong verbal, written communication skills and English language capabilitiesNumerate DegreeBenefits:For the ideal candidate we offer:A permanent job contract.Competitive compensation package and allowances for shifts as per industry standard24 days’ vacation plus public holidays and sick leavesTraining and DevelopmentA collaborative team environment.Flexible working arrangements- Remote working opportunity.Regular social events.Family Medical Insurance (Self, Spouse & 2 Kids)Team Building Activity yearly.
Job Title
Microsoft 365 Administrator