Job Title

Required Skills & Experience8+ years of experience architecting, designing, developing, implementing & maintaining ServiceNow ITSM in an enterprise environment8+ years of experience with the core ServiceNow applications (Service catalog, chat, incident, request, problem, knowledge, change, reporting analytics, etc.)8+ years of experience with ServiceNow data, reporting, dashboards, and integrations with PowerBi or similar8+ years of experience with scripting & automation within ServiceNow utilizing JavaScript, Glide API, and Flow Designer8+ years of experience in JavaScript, HTML, CSS, and Glide scripting8+ years of experience with workflows, business rules, client scripts, and UI policies8+ years of in-depth experience utilizing workflows and building custom applications to automate business processes8+ years of in-depth experience with integrations using Azure SSO, SAML, REST, SOAP, MID Server, ServiceNow Integration Hub and API-based connections8+ years of in-depth experience architecting ServiceNowExperience with agile methodologies is a mustAssociates degree minimumNice to Have Skills & ExperienceExperience with ServiceNow HR, ITOM, AIOpsServiceNow certification is a plusITIL certification is a plusJob DescriptionWe are currently seeking a senior ServiceNow Developer to be the sole and primary developer for an established ServiceNow ITSM instance supporting all internal worldwide company employees. The work location for this position is in India, full time, 100% remote.ResponsibilitiesYou will be our primary developer for our ServiceNow ITSM instance. The applications/modules currently deployed include service catalog & self-service portal with integrated chat, mobile, incident, request, knowledge, service workflows, notifications, feature center & agile, custom tables, performance analytics, integration with Microsoft PowerBI, and more. Our upcoming roadmap includes implementing change management and automate additional laborious processes within the company.You will be responsible for the entire ServiceNow environment which includes day-to-day maintenance and patching, resolution of service interruptions, integrations, and enhancements. This position will be the only ServiceNow developer at this time. You will make all architectural decisions on how to develop, enhance and implement change. This position will collaborate with the ServiceNow business analysis team located in the US on Eastern time. External consultants may be brought in to assist you on an as needed basis during significant enhancements.