Job Title

Qualifications :- Preferably Bachelors or Masters degree in Engineering/ Computer Science/ English/ Journalism/ Mass Communication and/ or certification in technical writing - 2-6 years work experience in technical writing or content writing for the tech industry or 2-6 years of work experience in the IT industry with a flair and aptitude for writing with some technical writing experience.Responsibilities :- We are looking to create help and user manual documents for our product Bizom. Bizom is a supply chain automation solution used by over 2 lakhs users across India and overseas. The content should help make the product self-service with a great user experience and high user satisfaction. Not only should the content provide reactive support, it should provide proactive mechanisms as well to drive usage and become a part of the daily lives of users akin to WhatsApp or email. The content should be searchable and interlinked. You will also need to create and maintain user forums. - The content should be developed after gathering key business as well as user insights. You should have a long-term vision for the content and strategy to create and maintain the same and should own the process end-to-end. You will need to work collaboratively with all teams in the organisation especially engineering, Product, marketing and customer success teams. You must develop a governance policy for the content and also maintain a calendar for it. The entire cycle from design, execution to implementation should be taken care of. You should be entrepreneurial, independent and require negligible supervision. - You should be able to organise, structure and write documents and articles related to the company's products and solutions. These articles would involve detailing module-wise features, user manuals, and FAQs for customers and for internal L1, L2, L3 teams, etc. - The role also requires you to organise and document monthly product and bug fix release notes. - This role will also need you to update API documentation.Skills :- Ability to understand a technology product inside out and develop strong functional understanding and an understanding of it’s features and the outcomes it helps achieve - Knowledge of information architecture and flow for building knowledge management systems - Ability to produce clear and concise content - Exceptional writing, proofreading and editing skills - Strong comprehension skills especially for business and technology - Ability to collaborate with teams to gather information - Ability to do user study to understand the target audience for the artifacts and documentation being created - Experience in similar area and a thirst to create world-class self-service documentation is required. - Understanding of Documentation Development Lifecycle (DDLC)Important - Please submit links to/soft copies of at least 3 relevant samples of your previous work along with your detailed resume.Location - BangaloreCompensation - As per industry standardsWhy Mobisy?- We are happy Souls, working together and having each other’s back! People, We are happy souls, working together and having each other’s back! People, - Product, and Profit is our motto. - Fly beyond your imagination—we believe in giving wings to your passion. - No Kinder-garden here. We fall, we learn, and we stick together like chewing gum. - We jam together! Whether it's a code, a pitch or a plan—collaboration is our secret sauce. We win as one. - Little things add up! We believe in compounding—small efforts every day lead to big, magical outcomes. - We trust in our association and give free rein to our employees to act, explore, and deliver sustainable results. - We celebrate success hard—and failures even harder. It’s always a collective win or a collective miss. - Have buddies, mentors—but be your own boss. It goes hand in hand. - Know your people. Talk, chat, learn, and share—access anyone in the family, anytime. - Stay quiet. Stay foolish. We speak up, do the right thing, and always keep our clients and company in mind. - We roll up our sleeves, get our hands dirty, dream big, and achieve together.What Will you get while working with Mobisy?- Work is Fun - We believe work is fun—and we go the extra mile to make sure you enjoy what you do every single day. - Design Your Own Role - You don’t just fit into a job—we let you shape it. Take up what excites you, and we’ll back you with trust and responsibility. - Freedom to Own Your Work - Less rules, more trust. You get the freedom to figure things out your way—with the right support when needed. - Take Full Ownership - It’s your ship. You steer it. You own it. You make things happen. - Grow into a Leader - This isn’t just a job—it’s your launchpad to becoming a strong, independent leader. - People Come First - Always. We back our people through thick and thin. That’s our culture. - Stay Fit & Feel Good - We care about your health—with fitness activities, sports, and regular wellness sessions to keep you balanced. - Happy Tummy, Happy You - Enjoy fresh, tasty meals every day at our very own in- house cafeteria. We take food seriously!What will you not get?- Punch In, Punch Out Culture – We hate login-logout rules. Du-uh, we’re not in school! We care about outcomes, not clock-watching. - Spoon-Feeding – No hand-holding here. You’ll get all the support you need—but you’re expected to take charge and carve your own path. - Too Many Rules – We don’t overload you with rigid processes. We offer simple guidelines and a helping hand—ownership is all yours. - Yes-Mam, No-Mam Culture – We respect ideas, not titles. Speak up, challenge, build—no sir/ma’am culture here. - Blame Games – We own our wins and our misses—together. We don’t point fingers, we fix things.