Job Title

TCS Hiring for Data Analytics and Insights Specialist – ignio AIOps Experience: 6 to 8 Years Only Job Location: THANE / HYDERABAD / PUNEJob Title: Data Analytics and Insights Specialist – ignio AIOpsKey Responsibilities: • Leverage ignio AIOps platform to extract, model, and visualize operational data insights. • Analyze IT operations data (logs, metrics, events, topology) to uncover trends, anomalies, and root causes. • Build dashboards and reporting solutions to provide real-time and historical insights to IT leadership. • Collaborate with IT, DevOps, and Infrastructure teams to improve observability, reliability, and performance using data. • Translate raw data into actionable insights and recommendations for process improvements and incident reduction. • Integrate ignio AIOps with other tools (e.g., ServiceNow, Splunk, AppDynamics, etc.) to consolidate analytics. • Support AI/ML model performance by monitoring outputs and retraining needs within ignio. • Design KPIs to measure operational efficiency and AIOps outcomes. • Identify automation opportunities and feed data-driven use cases into the AIOps roadmap.⸻Required Skills & Experience: • 6-8 years of experience in data analytics or operations insights, ideally within an IT or DevOps environment. • Hands-on experience with ignio AIOps platform (strongly preferred). • Strong understanding of IT infrastructure, application monitoring, and incident management. • Proficient in SQL, Python, or R for data manipulation and analysis. • Experience with BI tools (e.g., Power BI, Tableau, or Grafana). • Familiarity with ITSM tools and CMDB integration. • Ability to interpret complex datasets and communicate findings clearly to technical and non-technical stakeholders. • Knowledge of AI/ML principles and their application in IT operations is a plus.⸻• ignio AIOps certification or training. • Experience with cloud platforms (AWS, Azure, or GCP) and hybrid IT environments. • Knowledge of industry standards such as ITIL, DevOps, and SRE.Kind Regards, Priyankha M